Microsoft Dynamics CRM
Microsoft Dynamics CRM helps small-to medium-sized business and divisions of larger companies to increase sales success, deliver superior customer service, and make informed business decisions.
The system integrates with Microsoft Office, Microsoft Dynamics GP Financial Management, and other business systems to give employees a complete view of customer information. The ease of integration with Microsoft Office is of particular value—enabling your people to access Microsoft Dynamics CRM information from Microsoft Office Outlook and work online or offline with access to sales functionality.
Microsoft Dynamics CRM is the first Microsoft Dynamics application built using Microsoft .NET technology. Microsoft Dynamics CRM accommodates the full range of sales and customer service functions and will allow users to access key customer and sales information from Microsoft Outlook and the Web.
The intuitive interface tightly integrated with applications they probably already know allows sales and service staff to work from within Microsoft Outlook to access comprehensive customer or incident histories, view product and sales literature, track customer related tasks and appointments, and manage contacts. A user can also quickly take a received e-mail from a prospect, promote the e-mail to a customer record, and use pre-configured workflow rules to schedule future interactions with this prospect all without ever leaving the Outlook interface.
For Product Information and Demos, click here.
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